Test Results
Results are checked daily by the doctors. It is important that you arrange follow up of your results. A member of the reception staff may call to ask you to make an appointment for any urgent or abnormal results as directed by the doctor.
Recall/Reminder
You will be automatically enrolled in our recall/reminder systems for example, Pap smears/cervical screening, immunisations, health assessments etc. If you do not wish to be enrolled on this recall/reminder system please advise the reception staff or your doctor.
Home Visits
Home visits can be arranged. Availability and fees for this service are at the doctors discretion.
After Hours Locum:
Night Doctor – 1300 644 483
Telephone Calls
Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice. Our nurses are there to triage any medical queries you may have.
Patient Feedback
Please feel free to talk to your GP, the Practice Manager or ask a receptionist for our feedback form.
In order to best serve your needs we welcome and would like to hear about any concerns and suggestions. If you prefer to make your concerns known outside the surgery you can contact the Health and Disability Services Complaints Office (HaDSCO) GPO Box B61 Perth WA 6838, Tel: (08) 6551 7600, Email: mail@hadsco.wa.gov.au.
Cancellation Policy
Please cancel your appointment giving at least 3 hours notice so it can be offered to those in need of urgent care.
Please note: All cancellations/no shows less than 3 hours of the booked appointment will be charged a cancellation fee.
Privacy Policy
In the interest of providing you with quality health care this practice has developed a Privacy Policy that complies with the privacy legislation. Your medical records and details are not stored or left visible in areas where members of the public have access. All details will be confidential and not released without your written consent.
To read more about our privacy policy click below.
Follow Us
for the latest Health
updates and information
Managing your Covid-19 Symptoms
Have you received a positive Covid-19 diagnosis? It is important you monitor your symptoms closely and have an action plan ready.
Follow this guide to monitor and manage your symptoms.
Covid-19 Information & Resources
Covid-19 Resources
Websites
Downloads
- aches and pains
- sore throat
- dry cough
- runny nose
I will manage these symptoms by:
- getting enough rest
- staying active (staying within my house and/or garden)
- eating well
- maintaining a good fluid intake
- taking any medicines discussed with my GP (or other health provider)
- taking paracetamol or ibuprofen for symptom relief.
I will continue to monitor and document my symptoms in the My daily symptom diary.
If I have any moderate symptoms, such as:
- oxygen level of 93–94%*
- respiratory rate of 20–30 breaths per minute*
- temperature above 38 degrees*
- vomiting or diarrhoea
- mild breathlessness or a persistent cough
- struggling to get out of bed, and feeling unusually tired and weak
- coughing up blood
- My daily symptom diary looking like it is tracking worse, rather than stable or better
I will contact my general practice for review as soon as possible. If they are unavailable, I will call the person/service listed in the ‘My care team’ section, or the National Coronavirus Helpline on 1800 020 080.
If I have any severe symptoms, such as:
- oxygen level of 92% or less*
- respiratory rate of more than 30 breaths per minute*
- heart rate staying at or above 120 beats per minute*
- severe shortness of breath or difficulty breathing
- lips or face turning blue
- pain or pressure in my chest
- cold and clammy, or pale and mottled, skin
- confusion (eg I cannot recall the day, time or names)
- fainting
- finding it difficult to keep my eyes open
- little or no urine output
I will call 000 immediately and let them know that I have COVID-19.
